the-nerve-centre-of-citis-asiapacific-cash-management-business

The nerve centre of CitiÆs Asia-Pacific cash management business

We visit CitiÆs regional cash processing management unit in Singapore.

In a non-descript business park sandwiched between Singapore's Changi International Airport and a subway depot stands a modern low-rise office building. Built in that mercilessly repeated new international style of glass and steel, passersby would never guess that inside sits a nerve centre of Citi's Asia-Pacific cash business.

Hidden behind the mirror-like facade is the bank's Regional Cash Processing Management Unit RCPMU. Processing the bulk of Citi's cross-border fund transfers in Asia-Pacific, some 40,000 transactions worth an estimated $65 billion pass through the unit every day.

The growth has been tremendous, said Deepak Singh, director and Asia-Pacific head of regional cash management processing at Citi. Between two and three years ago, the total amount...

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