How Henkel treasures customers

After a major merger, Ben Ho, Henkel’s Asia-Pacific vice-president of finance and controlling, improved customer service with a standardised treasury solution.
Ben Ho
Ben Ho
May 04, 2010

Mergers are complicated. When Henkel, a German home and personal care conglomerate, bought National Starch in 2008, finance executives faced the simultaneous challenges of integrating two separate treasuries while maintaining speedy collections for their combined customers.

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