DBS takes leaf out of fintech book

As internet companies threaten to eat banks' lunch, Singapore's largest lender is striving to be more like tech giants Apple, Google and Alibaba.

When Tan Su Shan, DBS's group head of consumer banking and wealth management, wanted to learn more about a certain financial wealth app, she flew to Silicon Valley and tried to arrange a meeting with the company that developed it. Despite her valiant efforts, she got the cold shoulder.

I know why they don't want to see me, because they don't want me to ask questions and learn, Tan told reporters at a briefing held at the bank's Singapore headquarters on Thursday last week. Then I worry more. But also there are fintech companies that come and see us everyday.

Fintech companies aren't a cause...

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