Banks improve customer on-boarding process

Deutsche Bank and HSBC debut new cash management service implementation products for customers.

Remember the last time you opened a bank account What you hoped would be a quick pit-stop at your neighbourhood branch likely took longer than expected between finding all the necessary identification and signing the myriad forms.

Now imagine you are a company with hundreds of accounts across tens of countries. Opening a new one suddenly sounds like a task comparable to climbing Mount Fuji or running a marathon. Transaction banks know this and are proactively working to ease the process for their corporate customers in Asia.

Deutsche Bank launched what Russell Graham, global head of implementation and service for trade finance and cash management corporates at the institution, called a one document,...

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