Citi enhances client care for shared service centres

The bank launches two new hubs in Singapore for clients that have centralised their treasury operations into shared service centres.

CitiÆs global transaction services has announced the launch of its Asia-Pacific regional service hub RSH and client care centre CCC in Singapore.

The RSH and CCC will service key clients that have centralised their Asia-Pacific treasury operations into a shared service centre. The two new hubs will also connect to CitiÆs existing network of global hubs in North America New York, Europe Dublin and Latin America Miami, to provide round-the-clock service coverage for global clients.

The new centres...

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