If you read your news online, chances are you bank online too. Why would a web-savvy person want to queue up at a bank on their lunch break when seemingly every other punter in town is doing the same thing if you could handle a transaction over the phone or on the internet Not surprisingly, the number of consumers embracing digital banking is on the rise.
According to the annual Citi Fin-Q survey of 5,500 people across the region, which is designed to measure the financial quotient or well-being of Asian consumers, almost eight out of every 10 respondents 78% think digital banking has made managing their personal finances much...