Reformist: lessons from social media revolution

After a social media storm cost PaxGlobal's well-regarded CFO his job, our new columnist looks at how executives can harness technology for the benefit of all.

Chief financial officers and stock market analysts often have fraught relationships. That should come as little surprise. Analysts are at their best when they are questioning decisions, seeing through the spin and providing critical feedback to a company. It is understandable that some executives would take that a little personally.

Most executives do not let those feelings show. News stories about executives swearing on earnings calls or berating analysts are news only because of their rarity. Executives instead console themselves with small acts of revenge allowing friendly analysts more questions on a conference call and leaving others on mute.

Most executives that is except Chris Lee, the...

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