China Everbright Bank partners with Fico for cards business
China Everbright Bank has implemented a customer management system for its credit card operations from Fico, a US-based analytics and decision management technology provider. The solution, called Triad Customer Manager, will allow users to design and implement credit decisions and customer treatment strategies to improve portfolio performance.
“As the pace of credit card growth moderates in China from the boom of the last decade, lenders are now focused on how to manage their card portfolios for maximum profitability, quality and customer loyalty,” said Cliff Wu, president of Fico for Greater China, in a statement.
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