failure-is-no-option-at-swifts-control-centre

Failure is no option at SwiftÆs control centre

A visit to SwiftÆs new Asia-Pacific central control centre reveals an efficient, high-tech hub that aims to be invisible.

Operation hubs can be fun. Sitting down at one of the nearly identical, open plan workstations and staring at the large LCD displays showing critical system statistics easily lulls you into daydreams of how one small deviation could critically impair millions of financial transactions. But then you snap out of it and realise the quiet room -- Swift's Asia-Pacific central control centre CCC, which smells slightly of new car -- is actually a model of efficiency and the image of today's straight-through processing world.

While nearly every financial institution has at least one such operation, few are as critical as the CCCs operated by Swift the Society for Worldwide Interbank Financial Telecommunications...

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