Banking on a digital future

Asian banks that lag behind digitally will risk becoming irrelevant as more consumers in the region embrace internet banking.

Digital banking has become a universal and irreversible trend with consumers around the world now happy to access financial services online.

People are increasingly going online to check their bank balances and to make transfers and payments, not least in Asia where economic growth has fueled the rapid expansion of a middle class with more and more disposable income and where consumers have been quick to embrace new technology.

Asia is now home to around half of all internet, social media, and mobile users. Online shopping, remittance services, and mobile banking are flourishing across the region, especially among younger consumers.

That enthusiasm for new...

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