Outsourcing trade finance operations

Separating customer service from back-office processing is an increasingly attractive option for banks.

Bill Graham, CEO of Proponix, a joint venture between Australia and New Zealand Banking Group ANZ, Bank of Montreal, Barclays Bank and software vendor American Management Systems, talks about the company's model for the outsourcing of trade finance functions.

With a British, a Canadian and an Australian bank involved, Proponix has quite a disparate group of founders. Can you tell us a bit about how the venture was formed

There were ongoing discussions that at various stages included a number of other banks about addressing several challenges that trade banks are facing in the marketplace. These are in a number of areas, the main one being to get costs down in the processing operations....

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