2004 Business Travel Poll

We have never had such an overwhelming response to our Business Travel Poll. In a matter of a day we had 472 replies. It seems that this is a poll that our readership eagerly awaits. As heavy users of airlines and hotels, our poll gives our readers a chance to reflect likes and dislikes, and in some cases, grudges held for several months - normally as a result of bad service.
You, our readers, are exactly the class of customer that hotels and airlines need to attract. You spend a lot of time in hotels. Of the respondents to this year's poll, 125 spent more than 50 nights per year in hotels, and...