2004 Business Travel Poll

Part one of the results of our annual survey of business travel. Here we list the best airlines and hotels.

We have never had such an overwhelming response to our Business Travel Poll. In a matter of a day we had 472 replies. It seems that this is a poll that our readership eagerly awaits. As heavy users of airlines and hotels, our poll gives our readers a chance to reflect likes and dislikes, and in some cases, grudges held for several months - normally as a result of bad service.
You, our readers, are exactly the class of customer that hotels and airlines need to attract. You spend a lot of time in hotels. Of the respondents to this year's poll, 125 spent more than 50 nights per year in hotels, and...

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