It is easy to understand the importance of digital services when it comes to retail banking.
Paying bills via the internet and mobile phones are standard, these days. Indeed, writing a cheque seems so old school.
But is digitisation transforming capital markets FinanceAsia has covered the impact of electronic trading and black pools but there have also been advancements in client portals and connectivity standards, and the truth is that investment banks have been uneven in their response to the digital disruption.
To be fair, banks around the world have been focused on new regulations, managing risk and cost-cutting. That hasn’t left much...