Cash is not king: the future of consumer electronic payments

Yahoo''s regional financial controller Honnus Cheung and HSBC vice president Ben Arber discuss the future of consumer electronic payments.

- While many payment solutions have been on offer in the recent past, most of them have proven unsuccessful due to overambition and failure to focus on the customer.

- However, the advent of e-mail brought versatility to these solutions for merchants and has proven attractive to customers who appreciate online auctions.

- E-mail money allows cross-border payments for customers, and holds additional corporate opportunities with its cost savings, risk reduction and increased efficiency.

- However, the growth of such solutions may be inhibited by the lack of inter-operability, customer registration, regulatory environ-ments, and security issues.

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