Bank COOs roll up their sleeves

Chief operating officers are often the unsung executives at banks, but they translate vision into action, identify obstacles and overcome them.

The job of a bank’s chief operating officer COO doesn’t conjure up the glamour of the visionary chief executive or the urbane chairman. Rarely do they venture under the media spotlight. Yet, it is hard to underestimate the role’s importance or its profile within the organisation, which has swollen since the 2008 financial crisis.

Asia poses unique challenges for bank COOs. There are over 20 different country regulators within the region and each has their idiosyncrasies. Different and varied cultures have systems, processes and staff that need to be understood. In addition, the sheer distance between operations in different countries can be a major challenge.

“There...

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