MetLife’s Japanese lessons in M&A integration

After a tricky integration MetLife’s $16.12b Japan purchase is paying off and fuelling the insurer’s growth in Asean.

MetLife’s Japanese lessons in M&A integration
MetLife's blimp flying over Tokyo

When Sachin Shah took over as chief executive of MetLife’s Japanese operations one of his first moves was to shift all the executives out of their big offices at the top of the US insurer’s Tokyo headquarters, to sit with their staff.

In a society so respectful of hierarchy this caused shockwaves, which Shah said was part of a deliberate effort by the US’s biggest insurer to align its newly acquired Japanese business...

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