Revenue assurance in the IP world

Teresa Chow, Senior Manager, Global Risk Management Solutions, PricewaterhouseCoopers discusses the value of IP-based services.

The Internet promises to revolutionize the way communications service providers do business. As margins for traditional services like long-distance telephony diminish due to intense competition, changing regulation, new business models, evolving technologies and new market entrants, offering Internet Protocol IP-based services, represents a logical step for communications service providers.

As a result, a great deal of attention has been devoted to next-generation services, such as videoconferencing and Voice over Internet Protocol VoIP. However, less consideration is...

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