Benchmarking for success at IHG

Intercontinental Hotels CFO Richard Solomons uses benchmarking as a means to promote best practices and extract more value.

Intercontinental Hotels Group is responsible for some 4,300 properties in more than 100 countries, which burdens it with significant logistical challenges -- challenges that it conquers through a combination of technology, local knowledge and global banking partners.

Richard Solomons, IHG's chief financial officer, manages the company's $1.8 billion in revenue. He said one of his team's biggest headaches is moving so-called trapped cash -- capital that cannot be pulled out of a particular corporate entity or country, often because...

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